Refund and Return Policy
At Just Ethnic, we strive to ensure you are delighted with your purchase. However, if you’re not completely satisfied, we are here to help with our easy Refund and Return Policy.
Eligibility for Returns
- Items must be unused, unwashed, and in their original condition with all tags intact.
- Returns must be initiated within 7 days of receiving your order.
- Items such as customized or altered products are non-returnable.
How to Initiate a Return
- Contact us at thejustethnic@gmail.com or call us at +91 9327310026 with your order details.
- Our team will guide you through the return process and provide the return address.
- Pack the item securely and ship it back to us.
Refund Process
- Once we receive and inspect the returned item, we will process your refund and it will be credited to original payment method within 7-10 business days…
- Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Exchange Policy
- Exchanges are available for size or design issues, subject to stock availability.
- Follow the same steps as returns to initiate an exchange.
- Within 3-5 business days we will pick up the old product & deliver the new product within 5-7 business days.
Non-Refundable Items
- Items marked as “Final Sale.”
- Products damaged due to misuse or negligence.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with pictures of the item and packaging. We will arrange for a replacement or issue a full refund, including shipping charges.Contact Us
If you have any questions about our Refund and Return Policy, feel free to contact us:- Email: support@thejustethnic.com
- Phone: +91 9227112903